Debt collection and disputes

To facilitate as much as possible and make it as easy as possible for mainly our private individuals who invoice through Worknode, we offer a free collection solution.

All assignments and projects carried out via Worknode always include a collection solution. The collection solution is Inkassogram , a free digital collection solution. What is included is the sending of payment reminders, collection demands and a final notice letter. Always at no cost to you as customers.

If a dispute arises between the supplier and the client, Worknode will look at both sides' statements and then try to mediate and find a good solution for both parties. If a solution cannot be reached, a legal process will need to be initiated and Worknode will then give instructions on how the parties should proceed.

In the event of a dispute, an email must be sent to support@worknode.se with an account of what has happened. If a payment has not been made before the deadline, a payment reminder is automatically sent out, then a collection demand and then a final notice letter. Collection is not something that you as an invoicing customer should have to work with.